1. Contract:
This contract is between the client and the company
African Extravaganza. The contract will come into effect once
a booking has been confirmed in writing by the company to the
client.
2. Definitions: Booking: A reservation which is done by the client. Client:
(a) The person who accepts the booking, on behalf of
himself and persons under his authority. If such booking is not done
through a travel agency, which means that all are bound by the
booking conditions as if they had individually made the applications
themselves;
(b) The travel agency who places or accepts a booking for any
persons or company with African Extravaganza.
3. Payment:
A non-refundable deposit of 20% of the total tour
price is due once the booking has been confirmed in writing. The
balance has to be paid 6 weeks prior to the departure date. Bookings
made within 6 weeks of the departure date have to be paid in
full upon receipt of confirmation. Documents will be released only
upon receipt of full payment.
4. Cancellations:
Cancellations must be made in writing.
Upon receipt of the written notification the following charges apply:
Up to 30 days prior to departure: Deposit forfeited
29 to 14 days prior to departure: 50%
13 to 7 days prior to departure: 75%
6 to 0 days prior to departure: 100%
of the total fare forfeited.
Please note that if the reason for cancellation falls within the
terms of any holiday insurance policy which the client holds, then
any such charges would normally be refunded to the client by the
insurance company, subject to the terms of the insurance.
5. Tour Prices:
Current tour prices as listed in this web site
are correct at the time of the printing, but subject to alteration without
prior notice. Prices could be adjusted to variations in the rate of
exchange, VAT or fuel price increases.
6. Delays and Changes: By the Company: The company shall receive the right to change
any tour due to unforeseen circumstances (e.g. airlines not running
on schedule, road conditions, weather, mechanical breakdowns,
accidents and political instability) beyond the control of African
Extravaganza. The company will try to provide an adequate alternative,
but will accept no liability whatsoever. By the Client: In case the client changes the itinerary on his own
request, the company shall try to accommodate him, but may charge
up to the cancellation fees. This is subject to a new quotation, which
will be given to the client in writing.
7. Authority:
At all times, the decision of the tour guide will be
final on all matters likely to endanger the safety and well-being of the
group. The client must at all times strictly comply with the laws, customs
and foreign exchange regulations of all countries visited.
Should the client be detected in any contravention of the law, customs
or foreign exchange regulations, or should the client be a nuisance
to the group, the guide may order the client to leave the tour
without the right of refund. The client shall be obliged to make his
own way home at his expense and responsibility. African Extravaganza
cannot be held responsible whatsoever.
8. Accidents:
While every precaution is taken to ensure the
safety of all persons participating on the tour, the client, his /her
dependents, agents, executors or their assignees, hereby irrevocably
waive any rights which they may have to claim, any form of compensation
for any damages which they may suffer due to injury or death
during, or at any time after the tour, from African Extravaganza.
Under no circumstances will African Extravaganza be responsible
for death or any injury or loss which might occur to such persons
sustained from any cause whatsoever. The client hereby indemnifies
and holds African Extravaganza harmless against any and all claims
of whatsoever nature.
9. Health:
It is the client’s obligation to ensure that he is medically
fit and able to embark on the tour. Anti-malaria precautions
should be commenced prior to arrival in the country and clients
should bring insect repellents on tour. Age restrictions may be
implemented on some of the tours.
10. Passport and Visa:
The client must ensure that passport
and visa are valid for the countries visited. African Extravaganza will
not be held liable should a passenger be refused entry into any
country for any reason.
11. Baggage:
The baggage allowance is 20 kg per passenger
unless otherwise stated. All baggage and personal effects are at all
times at the client’s risk and African Extravaganza cannot accept any
liability for any loss or damage of baggage or personal effects.
12. Insurance:
Travel and cancellation insurance is compulsory
on all African Extravaganza Safaris. The client is aware that it is
his responsibility to take insurance prior to commencement of
travel.
13. Photography:
African Extravaganza reserves the right
without giving further notice, to make use of any photographs or
films produced during any of their tours for general publicity purposes
without payment or permission.
14. Airline Clause:
The airlines or other carriers concerned
are not to be held responsible for any accident, omission or event
during the time that passengers are not on board their aircraft or
conveyance. The passengers contract in use by the airlines concerned
or by other carriers concerned when issued shall constitute
the sole contract between the airlines and/or carriers and the purchaser
of these tours and/or passengers.
15. Driving Licenses:
If the tour includes car rental, then the
client should obtain an International Driving Permit before arrival.
16. Airport Taxes:
For technical reasons it is not possible to
include airport taxes in the tour prices featured in this brochure.
The passenger will be informed about the amount and should
ensure that he has the money available in foreign currency at the
time of departure from the country where airport tax is applicable.
17. General:
The client should get himself acquainted with
customary practices. African Extravaganza acts as agent for the
client in making and securing of all arrangements for transportation,
sightseeing or for hotel accommodation for the tour
programme.